KivaQ ® For a Sustainable Working Life

Country:

Please, choose the country you are operating in. If you are an international conglomerate and this current KivaQ survey is going to be distributed in more than one country at a time, please choose ”International conglomerate”.

Contact information

Information of the survey

Password:

You can change the password so that it is easy to remember. When answering the questionnaire only the survey code is needed. The password is needed when analysing the results.
The password must be at least 8 and at most 20 characters long and contain letters a-z and A-Z and at least one digit 0-9.

Analysis Password

Mark this box if you want a separate password, which enables you to give other people the possibility to analyze the results but not make changes to the questionnaire. This also enables to execute the survey with complete openness and transparency if you distribute the questionnaire code and password to all respondents. This procedure improves trust and engagement.
The password must be at least 8 and at most 20 characters long and contain letters a-z and A-Z and at least one digit 0-9.

Specify the number of additional questions:

In addition to the standard questions the customer can add tailor made questions to the questionnaire (max. 20). The added questions can be of the following types: open questions, yes/no questions, questions with answers on a scale from 1 to 10, multi-choice questions and eNPS. The type and wording of each added question is determined in the next stage. The customer should carefully consider the need for additional questions because usually the longer the questionnaire the lower the response rate.

questions

Classify respondents by gender?

The personnel can be divided into groups by gender and/or age. Please notice that if the respondents get the impression that individual responses can be tracked, then usually the response rate will decrease. Therefore, smaller groups than 20 individuals are not recommended.

Yes

Use unique links to respondents?

The Unique Respondents -feature allows you to ensure that every respondent answers the survey just once.

This is done by sending each respondent an unique link that only can be used once.For that to be possible the orderer of the survey must supply the email addresses of the respondents.

Anonymity is preserved as the part of the system that knows the identities of the respondents is isolated from the rest of the system using a separate database and other system-level protections. The actual proof of answer is an anonymized token exchanged between the two parts of the system during the answering process.

Yes

User-defined respondent groups?

The personnel in a bigger organization can be divided into groups.

For example, one criteria can be personnel group: Blue collar worker, White collar worker, Management. Another criteria can be department: Production, Maintenance, Administration. A third criteria can be country: USA, Germany, France, Sweden, Finland, Estonia, Denmark, Norway, Belgium, The Netherlands, Spain, Italy, Austria, Japan, Australia.

Remember that the response rate will decrease and the response will be less honest if the criteria are too specified and the subgroups become too small influencing the anonymity.

Yes

Use hierarchical groups

The Hierarchial groups function gives the possibility to divide the personnel into groups, for example countries, departments or areas of business

An example:

City Hospital
    Internal medicine
        Intensive care
        Outpatient clinic
        Ward 1
            Female
            Male
        Ward 2
    Surgery
        Ward 3
        Operation rooms
    Service units
        Technical support
        Real estate
        Administration

Yes

Use eNPS as one additional question

eNPS stands for Employee Net Promotor Score and measures how likely it is that the personnel will recommend their employer to their friends and acquaintances. eNPS is treated as an additional question and can be used as a parameter when the questionnaire is being analysed.

Yes

Fill in basic information about the company and the survey

Information of the company / organization

Contact information

Information of the survey