Fill in basic information about the company and the survey

Please, choose the country you are operating in. If you are an international conglomerate and this current KivaQ survey is going to be distributed in more than one country at a time, please choose ”International conglomerate”.

Password:

Analysis Password
 

In addition to the standard questions the customer can add tailor made questions to the questionnaire (max. 20). The added questions can be of the following types: open questions, yes/no questions, questions with answers on a scale from 1 to 10, and multi-choice questions. The type and wording of each added question is determined in the next stage. The customer should carefully consider the need for additional questions because usually the longer the questionnaire the lower the response rate.

The personnel can be divided into groups by gender and/or age. Please notice that if the respondents get the impression that individual responses can be tracked, then usually the response rate will decrease. Therefore, smaller groups than 20 individuals are not recommended.

The Unique Respondents -feature allows you to ensure that every respondent answers the survey just once.

This is done by sending each respondent an unique link that only can be used once.For that to be possible the orderer of the survey must supply the email addresses of the respondents.

Anonymity is preserved as the part of the system that knows the identities of the respondents is isolated from the rest of the system using a separate database and other system-level protections. The actual proof of answer is an anonymized token exchanged between the two parts of the system during the answering process.

The personnel in a bigger organization can be divided into groups.

For example, one criteria can be personnel group: Blue collar worker, White collar worker, Management. Another criteria can be department: Production, Maintenance, Administration. A third criteria can be country: USA, Germany, France, Sweden, Finland, Estonia, Denmark, Norway, Belgium, The Netherlands, Spain, Italy, Austria, Japan, Australia.

Remember that the response rate will decrease and the response will be less honest if the criteria are too specified and the subgroups become too small influencing the anonymity.

eNPS stands for Employee Net Promotor Score and measures how likely it is that the personnel will recommend their employer to their friends and acquaintances. eNPS is treated as an additional question and can be used as a parameter when the questionnaire is being analysed.

You can show a logo to respondents and during analysis. The actual logo file is uploaded later.

As reference there is a database with tens of thousands of responses. The KivaQ W reference material includes 7 standard questions. There are also some references for different branches. Allowing KivaQ Oy Ab to add the answers of this survey anonymously to the KivaQ reference material, gives you access to the complete reference material.